Product

The operating platform that helps you understand every customer.

Razored connects appointments, walk-ins, services, products, payments, preferences, providers, and locations into one customer record. Run the daily business. Learn from every interaction. Use what you know to deliver better service, retain more customers, and grow beyond the owner's personal schedule.

Book a demo → See pricing

Why one platform

Information becomes more valuable when it stays connected.

When booking, payments, notes, and reporting live in separate systems, the business never sees the complete relationship.

Razored keeps them connected. Every interaction strengthens the same customer record. Nothing has to be pieced together later.

01Appointment or walk-in createdThe customer enters

02Service and provider connectedWhat happened, who served

03Preferences & purchases addedPart of the record

04Payment and payout calculatedConnected to the visit

05Reporting updatedSame source

06Relationship growsWhat should happen next

The platform

The tools you expect — connected around the customer.

01 / Customer

One customer record.

See the relationship — not only the reservation.

Customer profiles with visit and service history and lifetime spending
Notes, preferences & preferred professionals preserved across visits
Product-purchase history connected to the same profile

Live today · Every plan · Brand-level insights on Scale

Client mobile appointment view — Customer · Mobile01 / 08

Razored client mobile view — the customer record travels with the visit

02 / Booking

Booking & calendar.

Built for busy Saturdays, recurring appointments, color services, nail appointments, and multi-provider schedules.

Real-time availability, provider schedules, and recurring shifts
Recurring appointments, group bookings & add-a-guest
Online and mobile booking with card-on-file reservations

Live today · Every plan · Team & skill tools on Growth and Scale

Razored booking calendar — Booking · Live02 / 08

Razored appointments calendar — day view with multi-provider columns

03 / Queue

Walk-in & overflow management.

Capture the customer before the line loses them.

Live front-desk queue with estimated wait times and self-check-in
Text notifications so customers can wait anywhere
Service and skill-based routing to the next available provider

Live today · Growth & Scale · Start add-on

Walk-in queue interface — Queue · Live03 / 08

Razored walk-in queue with provider routing and estimated wait times

04 / Pay

Razored Pay.

Every payment becomes part of the customer relationship.

Card-present at 2.75% + $0.10 · Online at 3.15% + $0.30
Tap to Pay, contactless, Apple Pay & Google Pay
Service and retail in one transaction — no PCI, setup, or per-seat fees

Transparent processing, posted publicly. Powered by Stripe. See full pricing →

Live today · Every plan · Powered by Stripe

Razored Pay checkout flow with same-day deposit

05 / Payouts

Payouts connected to the work that created them.

The same visit that records the service also calculates the provider's earnings.

Direct provider payouts on every plan
Commission tracking with per-service and per-provider rules
Owner payout reporting — every amount linked to the appointment, service, provider, and payment that generated it

Live today · Direct payouts every plan · Commission tools on Growth & Scale

Provider payouts dashboard — Payouts · Live05 / 08

Razored payroll summary showing provider commissions, tips, and totals

06 / Retail & inventory

Connect the product to the customer.

Inventory should tell you more than what is sitting on the shelf.

Product catalog, retail checkout & purchase orders
Service-and-product bundles, gift cards, promotions & discounts
Product-sales reporting — which services lead to retail sales

Live today · Every plan · Location transfers on Scale

Razored inventory dashboard with stock levels, margins, and product catalog — Inventory · Live06 / 08

Razored inventory — catalog, stock levels, cost, price, and margin per product

07 / Reporting

Understand what happened — and what it means.

Revenue is only one part of the story.

Revenue by provider and location, average ticket & service mix
Customer retention, rebook rate & lifetime spending
Top customers and services, provider performance & commission reporting

Live today · Every plan · Cross-location reporting on Scale

Reports and insights — Reports · Live07 / 08

Razored reporting dashboard with revenue, retention, and provider performance

08 / Multi-location

One view of every location and every customer.

Growth should not break the customer relationship.

Cross-location dashboards with daily location rollups
Brand-level customer information across the organization
Regional roles, custom permissions & corporate promotions

Live today · Scale

Razored multi-location dashboard with brand roll-ups

Customer intelligence

Every visit tells you something: what they booked, what they prefer, how often they return, and when their activity begins to change.

Your customer data should do more than sit in a profile.

Razored is building the intelligence layer that turns those signals into personal service, better matching, and stronger retention.

Razored Memory

Organizes what a great provider remembers naturally: service history, color formulas, nail preferences, consultations, and aftercare.

Help every professional pick up where the last one left off.

Not a replacement for the professional — a way for the whole business to deliver personal service at scale. Shipping in 2026.

Razored MemoryActive · 18 visits · preferences · 3 booking notes

AI Brief · visits, preferences & booking notes

PreferencesCurly, long — natural, no specific style. Skin fade, tight on the sides.

UpsellAsked about hair colour. Buys matte pomade every ~6 weeks.

ConversationBooking note: “running late, coming from work” — offer the 8am chair.

Smart Rebook — due for a cut around Mon, Jun 22

21-day cut cycle · last visit 18 days ago

High confidenceSend reminder

Public roadmap

We don't claim features are live until they actually are. Categories are committed; the order is what shop owners tell us.

What's live, what's next.

Live

Live today

In real shops now

Customer profiles & visit history
Booking & calendar
Walk-in & overflow queue
Razored Pay
Provider payouts
Owner reporting
Inventory & retail
Provider skills & matching
Multi-location dashboards
Mobile apps · iOS & Android

2026

Shipping in 2026

Committed categories

Hybrid compensation
Razored Memory
Expanded consultation history
Salon deposits
Text & email marketing
Deeper retention insights

Ahead

On the horizon

Longer view

Reputation management
Online store
Custom forms
Embedded payroll
Medical-spa support

Planned

Longer horizon

Beyond software

Razored FCU · member banking

For partner infrastructure — including Razored FCU, our proposed sponsor-based federal credit union in NCUA Phase 2 — see the Partners page.

Common questions

What people ask before they switch.

What is Razored?

Razored is one platform for running a barbershop, hair salon, or nail studio: booking and calendar, walk-in queue, point of sale, payments and payouts, inventory, gift cards, promotions, commissions and payroll summaries, reporting, and multi-location management — all built around a single customer record.

Who built Razored?

Razored was built by operators who own and run fifteen shops across multiple states. The platform runs those shops every day before it is sold to anyone else.

Does Razored have a client app?

Yes. There is a native iOS and Android app for customers to book, rebook, pay, and hold their card on file, plus a branded booking site. Service providers and front desk staff have their own app and access.

Does Razored handle walk-ins?

Yes. The walk-in queue and waitlist are core to the platform, with notifications to customers as their turn approaches. Walk-in appointments never carry a booking fee.

Does Razored support multiple locations?

Yes. Enterprise Hub gives cross-location dashboards, brand-level customer information, location and provider rankings, operator hierarchy and regional roles, corporate promotions, product push-down, and inventory transfers.

Can I take payments with Razored?

Yes. Razored Pay is powered by Stripe and supports card terminals, Tap to Pay, card on file, split payments, per-provider tips, refunds, cash-drawer management, and failed-payment recovery.

Can I import my existing customers and gift cards?

Yes. Customer lists, visit history where it can be exported, and existing gift-card balances all import. Onboarding support is included on every paid plan.

Be early

See how every visit becomes part of the customer relationship.

Explore booking, walk-ins, payments, customer records, payouts, and reporting on a 30-minute call with our team.

Book a 30-minute demo → See pricing