Know every customer
One record. Service history, purchases, preferences, providers.
Know who they are
Built inside real shops
Know every customer.
Reporting — know your numbers
Know every customer.
Keep every customer.
Grow beyond the chair.
Other platforms manage the visit. Razored helps you understand the customer behind it.
Front desk — live waitlistReporting — know your numbers
Live
Front desk — live waitlist
Front desk — live waitlist
Reporting — know your numbers
The actual product · live in our shops today
15
Shops in our operating network4yrs
Listening before launch150
Owners, professionals & clients consulted
Built for
Customer knowledge that grows with every visit
Know. Retain. Grow.
Retain more customers
Provider unavailable? Match them to another qualified pro instead of losing the booking.
Keep them connected
Grow the relationship
See what brings people back, who retains best, and where capacity is wasted.
Turn knowledge into growth
Built for all three
One core platform, three sets of realities.
Barbershops. Hair salons. Nail studios.
Barbershops
Where Razored was built
Live today- Walk-in queue and overflow
- Skill-based provider matching
- Recurring appointments and cut cycles
- Commission, booth rent & payouts
Hair salons
The core is ready. More is coming.
Live today- Products used with services
- Color and service history per customer
- Multi-service appointments
- Double booking during processing time
- Service deposits
- Deeper back-bar inventory
Nail studios
Built into the same record
Live today- Nail preferences and service history
- Retail attached to the visit
- Provider matching by specialty
- Service deposits
- Design and consultation history
One platform. One customer record.
Every part of the business teaches you something about the customer.
Booking & calendar
What they book, when they visit, when that changes.
Live
Walk-ins & waitlists
Walk-ins become customer records, not anonymous sales.
Live
Point of sale & payments
Every dollar tied to the visit that earned it. Razored Pay, powered by 
.
Live · Powered by Stripe
Retail & inventory
What they bought, and when they'll need it again.
Live
Notes & preferences
The details that make people feel remembered.
Live
Provider skills & matching
Matched by skill, availability, and preference.
Live
Reporting & insights
Retention, performance, spend, capacity — not just revenue.
Live
Multi-location management
One relationship across every chair and location.
Live
AI that supports the human relationship
AI that remembers the customer — not one that replaces you.
Razored Memory
AI Brief · visits, preferences & booking notes
PreferencesCurly, long — natural, no specific style. Skin fade, tight on the sides.
UpsellAsked about hair colour. Buys matte pomade every ~6 weeks.
ConversationBooking note: “running late, coming from work” — offer the 8am chair.
Smart Rebook — due for a cut around Mon, Jun 22
21-day cut cycle · last visit 18 days ago
High confidenceSend reminder
Powered by Razored Memory · Shipping 2026
We did not need another calendar. We needed to understand our customers.Edmund Washington & Tracey Washington · Co-Founders, Razored Technologies. No Grease franchisees and multi-location operators.
Be early
Your best customer relationships should not live only in your head.
Know them better. Keep more of them. Grow beyond the chair.