No Grease Barbershop runs on Razored | Customer Story
Razored
Customer story · No Grease Barbershop

The shops Razored was built in.

Razored didn't start as a software company. It started inside No Grease, the barbershops Edmund and Tracey Greene-Washington own in Charlotte and Houston. Every appointment at those shops runs on it.

2019No Grease owners since
3No Grease shops
2States: NC and TX
4 yrsDiscovery before launch

Three shops, one system

No Grease Northlake

Northlake Mall, Charlotte, N.C. The first shop, and where Razored was tested.

No Grease Premium

Charlotte Premium Outlets, Charlotte, N.C. Shares clients, reporting and marketing with Northlake.

No Grease Galleria

The Galleria, Houston, Texas. Co-owned with barber Darnele "DC" Chisholm, and on Razored from opening day.

Two problems no vendor would fix

The shops were already on booking software. It could take an appointment and a payment, but it couldn't fix the two things costing them clients: handling walk-ins on busy days, and matching new clients with the right barber the first time.

Their vendor wouldn't prioritize either one, and neither would anyone else on the market. So they built it themselves, after four years of customer discovery with barbers, stylists, booth renters and shop owners.

If it only works because the owner is standing there, it won't travel to shop two. Razored is how No Grease made it travel.

What runs on Razored at No Grease

  • Booking for walk-ins, online and in-app appointments, across every shop
  • Payments and payouts through Stripe, at the chair and online
  • One client list shared across locations, with visit history and preferences
  • Rewards that bring regulars back
  • Marketing with ad tracking and Google review requests, live at Northlake and Premium

Moving off Squire

No Grease Northlake and Premium moved their client history off Squire and onto Razored, so every regular's record came with them. The same move is open to any shop: client list, services, inventory and booked appointments come across before go-live.

See the shops

Book a cut at No Grease Barbershop in Charlotte or Houston and you're using Razored as a client. Want to see the owner side? Book a demo and we'll show you how our own shops run.

Run your shop like ours

Built in a barbershop, for barbershops.

See booking, walk-ins, payments, client records and reporting working as one system on a 30-minute call.